Vitec Raisoft - Issues with CAP sites – Incident details

All systems operational

Issues with CAP sites

Resolved
Major outage
Started 6 months agoLasted about 2 hours

Affected

Canada (CAP)

Major outage from 10:10 AM to 11:06 AM, Operational from 11:06 AM to 12:31 PM

Customer sites

Major outage from 10:10 AM to 11:06 AM, Operational from 11:06 AM to 12:31 PM

Integrations

Major outage from 10:10 AM to 11:06 AM, Operational from 11:06 AM to 12:31 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We have noticed an issue affecting <some/all> customer sites.