Vitec Raisoft - Issues with customer sites – Incident details

All systems operational

Issues with customer sites

Resolved
Partial outage 20 %
Started 8 months agoLasted about 2 hours

Affected

Switzerland (CHP)

Partial outage from 1:00 PM to 2:39 PM

Customer sites

Partial outage from 1:00 PM to 2:39 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have identified the issue and are working on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We have noticed an issue affecting some customer sites