Vitec Raisoft - Notice history

All systems operational

 
Customer sites
Integrations
Finland (FIP)
Switzerland (CHP)
Canada (CAP)

Notice history

01 2026

Service break in Switzerland
Scheduled for 28.01.2026 at 20:00 – 29.01.2026 at 00:00 about 4 hours
  • Planned
    28.01.2026 at 20:00
    Planned
    28.01.2026 at 20:00

    We have scheduled maintenance for this time with disruptions to the services.

Service break in Finland
  • Completed
    21.01.2026 at 19:00
    Completed
    21.01.2026 at 19:00
    Maintenance has completed successfully
  • In progress
    21.01.2026 at 15:00
    In progress
    21.01.2026 at 15:00
    Maintenance is now in progress
  • Planned
    21.01.2026 at 15:00
    Planned
    21.01.2026 at 15:00

    We have scheduled maintenance for this time with disruptions to the services.

Service break in Canada
  • Completed
    07.01.2026 at 10:00
    Completed
    07.01.2026 at 10:00
    Maintenance has completed successfully
  • In progress
    07.01.2026 at 06:00
    In progress
    07.01.2026 at 06:00
    Maintenance is now in progress
  • Planned
    07.01.2026 at 06:00
    Planned
    07.01.2026 at 06:00

    We have scheduled maintenance for this time with disruptions in the services.

12 2025

Service break in Switzerland
  • Completed
    18.12.2025 at 00:00
    Completed
    18.12.2025 at 00:00
    Maintenance has completed successfully
  • In progress
    17.12.2025 at 20:00
    In progress
    17.12.2025 at 20:00
    Maintenance is now in progress
  • Planned
    17.12.2025 at 20:00
    Planned
    17.12.2025 at 20:00

    We have scheduled maintenance for this time with disruptions to the services.

Service break in Finland
  • Completed
    17.12.2025 at 17:57
    Completed
    17.12.2025 at 17:57
    Maintenance has completed successfully.
  • In progress
    17.12.2025 at 15:00
    In progress
    17.12.2025 at 15:00
    Maintenance is now in progress
  • Planned
    17.12.2025 at 15:00
    Planned
    17.12.2025 at 15:00

    We have scheduled maintenance for this time with disruptions to the services.

Issues with customer sites
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified

    We have identified the issue and are working on a fix for this incident.

  • Investigating
    Investigating

    We have noticed an issue affecting some customer sites

We have noticed an issue with some customer integrations, and we are investigating.
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
Issues with integrations
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We have noticed an issue with some customer integrations, and we are investigating.

11 2025

Service break in Switzerland
  • Completed
    27.11.2025 at 00:00
    Completed
    27.11.2025 at 00:00
    Maintenance has completed successfully
  • In progress
    26.11.2025 at 20:00
    In progress
    26.11.2025 at 20:00
    Maintenance is now in progress
  • Planned
    26.11.2025 at 20:00
    Planned
    26.11.2025 at 20:00

    We have scheduled maintenance for this time with disruptions to the services.

Service break in Finland
  • Completed
    19.11.2025 at 19:00
    Completed
    19.11.2025 at 19:00
    Maintenance has completed successfully
  • In progress
    19.11.2025 at 15:00
    In progress
    19.11.2025 at 15:00
    Maintenance is now in progress
  • Planned
    19.11.2025 at 15:00
    Planned
    19.11.2025 at 15:00

    We have scheduled maintenance for this time with disruptions to the services.

Issue with RestAPI integrations
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating

    We have noticed an issue with RestAPI integrations

Service break in Canada
  • Completed
    05.11.2025 at 10:00
    Completed
    05.11.2025 at 10:00
    Maintenance has completed successfully
  • In progress
    05.11.2025 at 06:00
    In progress
    05.11.2025 at 06:00
    Maintenance is now in progress
  • Planned
    05.11.2025 at 06:00
    Planned
    05.11.2025 at 06:00

    We have scheduled maintenance for this time with disruptions in the services.

11 2025 to 01 2026

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