Vitec Raisoft - Notice history

All systems operational

 
Customer sites
Integrations
Finland (FIP)
Switzerland (CHP)
Canada (CAP)

Notice history

View current status

09 2026

SEP23
Service break in Switzerland
MaintenanceCompleted4 hours
  • Completed
    23.09.2026 at 23:00UTC
    Completed
    23.09.2026 at 23:00UTC
    Maintenance has completed successfully
  • In progress
    23.09.2026 at 19:00UTC
    In progress
    23.09.2026 at 19:00UTC
    Maintenance is now in progress
  • Planned
    31.08.2026 at 10:47UTC
    Planned
    31.08.2026 at 10:47UTC

    We have scheduled maintenance for this time with disruptions to the services.

SEP16
Service break in Finland
MaintenanceCompleted4 hours
  • Completed
    16.09.2026 at 18:00UTC
    Completed
    16.09.2026 at 18:00UTC
    Maintenance has completed successfully
  • In progress
    16.09.2026 at 14:00UTC
    In progress
    16.09.2026 at 14:00UTC
    Maintenance is now in progress
  • Planned
    21.08.2026 at 09:19UTC
    Planned
    21.08.2026 at 09:19UTC

    We have scheduled maintenance for this time with disruptions to the services.

SEP2
Service break in Canada
MaintenanceCompleted4 hours
  • Completed
    02.09.2026 at 09:00UTC
    Completed
    02.09.2026 at 09:00UTC
    Maintenance has completed successfully
  • In progress
    02.09.2026 at 05:00UTC
    In progress
    02.09.2026 at 05:00UTC
    Maintenance is now in progress
  • Planned
    06.08.2026 at 12:57UTC
    Planned
    06.08.2026 at 12:57UTC

    We have scheduled maintenance for this time with disruptions in the services.

08 2026

AUG26
Service break in Switzerland
MaintenanceCompleted4 hours
  • Completed
    26.08.2026 at 23:00UTC
    Completed
    26.08.2026 at 23:00UTC
    Maintenance has completed successfully
  • In progress
    26.08.2026 at 19:00UTC
    In progress
    26.08.2026 at 19:00UTC
    Maintenance is now in progress
  • Planned
    06.08.2026 at 12:55UTC
    Planned
    06.08.2026 at 12:55UTC

    We have scheduled maintenance for this time with disruptions to the services.

AUG19
Service break in Finland
MaintenanceCompleted4 hours
  • Completed
    19.08.2026 at 18:00UTC
    Completed
    19.08.2026 at 18:00UTC
    Maintenance has completed successfully
  • In progress
    19.08.2026 at 14:00UTC
    In progress
    19.08.2026 at 14:00UTC
    Maintenance is now in progress
  • Planned
    22.07.2026 at 09:53UTC
    Planned
    22.07.2026 at 09:53UTC

    We have scheduled maintenance for this time with disruptions to the services.

Issues with customer sites
  • Resolved
    UTC
    Resolved

    This incident has been resolved.We continue to monitor the situation closely and will provide further update accordingly.

  • Monitoring
    UTC
    Monitoring

    We have adjusted our mitigations and are monitoring the situation. Things currently appear more stable.

  • Update
    UTC
    Update

    The service provider is still working on the issue.

  • Update
    UTC
    Update
    We are continuing to work on a fix for this incident.
  • Identified
    UTC
    Identified

    We have noticed an issue affecting customer sites caused by networking issue in the datacenter.
    Mitigation is in progress. We will post another update as soon as the situation changes.

AUG5
Service break in Canada
MaintenanceCompleted4 hours
  • Completed
    05.08.2026 at 09:00UTC
    Completed
    05.08.2026 at 09:00UTC
    Maintenance has completed successfully
  • In progress
    05.08.2026 at 05:00UTC
    In progress
    05.08.2026 at 05:00UTC
    Maintenance is now in progress
  • Planned
    03.07.2026 at 09:33UTC
    Planned
    03.07.2026 at 09:33UTC

    We have scheduled maintenance for this time with disruptions in the services.

07 2026

JUL29
Service break in Switzerland
MaintenanceCompleted4 hours
  • Completed
    29.07.2026 at 23:00UTC
    Completed
    29.07.2026 at 23:00UTC
    Maintenance has completed successfully
  • In progress
    29.07.2026 at 19:00UTC
    In progress
    29.07.2026 at 19:00UTC
    Maintenance is now in progress
  • Planned
    03.07.2026 at 09:31UTC
    Planned
    03.07.2026 at 09:31UTC

    We have scheduled maintenance for this time with disruptions to the services.

JUL22
Service break in Finland
MaintenanceCompleted4 hours
  • Completed
    22.07.2026 at 18:00UTC
    Completed
    22.07.2026 at 18:00UTC
    Maintenance has completed successfully
  • In progress
    22.07.2026 at 14:00UTC
    In progress
    22.07.2026 at 14:00UTC
    Maintenance is now in progress
  • Planned
    03.07.2026 at 09:32UTC
    Planned
    03.07.2026 at 09:32UTC

    We have scheduled maintenance for this time with disruptions to the services.

JUL1
Service break in Canada
MaintenanceCompleted4 hours
  • Completed
    01.07.2026 at 09:00UTC
    Completed
    01.07.2026 at 09:00UTC
    Maintenance has completed successfully
  • In progress
    01.07.2026 at 05:00UTC
    In progress
    01.07.2026 at 05:00UTC
    Maintenance is now in progress
  • Planned
    01.07.2026 at 05:00UTC
    Planned
    01.07.2026 at 05:00UTC

    We have scheduled maintenance for this time with disruptions in the services.

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07 2026 to 09 2026

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