Vitec Raisoft - Notice history

All systems operational

 
Customer sites
Integrations
Finland (FIP)
Switzerland (CHP)
Canada (CAP)

Notice history

View current status

12 2025

DEC17
Service break in Switzerland
MaintenanceCompleted4 hours
  • Completed
    18.12.2025 at 00:00UTC
    Completed
    18.12.2025 at 00:00UTC
    Maintenance has completed successfully
  • In progress
    17.12.2025 at 20:00UTC
    In progress
    17.12.2025 at 20:00UTC
    Maintenance is now in progress
  • Planned
    17.12.2025 at 20:00UTC
    Planned
    17.12.2025 at 20:00UTC

    We have scheduled maintenance for this time with disruptions to the services.

DEC17
Service break in Finland
MaintenanceCompleted2 hours 57 minutes
  • Completed
    17.12.2025 at 17:57UTC
    Completed
    17.12.2025 at 17:57UTC
    Maintenance has completed successfully.
  • In progress
    17.12.2025 at 15:00UTC
    In progress
    17.12.2025 at 15:00UTC
    Maintenance is now in progress
  • Planned
    17.12.2025 at 15:00UTC
    Planned
    17.12.2025 at 15:00UTC

    We have scheduled maintenance for this time with disruptions to the services.

Issues with customer sites
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified

    We have identified the issue and are working on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We have noticed an issue affecting some customer sites

We have noticed an issue with some customer integrations, and we are investigating.
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update
    We implemented a fix and are currently monitoring the result.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
Issues with integrations
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    UTC
    Investigating

    We have noticed an issue with some customer integrations, and we are investigating.

11 2025

NOV26
Service break in Switzerland
MaintenanceCompleted4 hours
  • Completed
    27.11.2025 at 00:00UTC
    Completed
    27.11.2025 at 00:00UTC
    Maintenance has completed successfully
  • In progress
    26.11.2025 at 20:00UTC
    In progress
    26.11.2025 at 20:00UTC
    Maintenance is now in progress
  • Planned
    26.11.2025 at 20:00UTC
    Planned
    26.11.2025 at 20:00UTC

    We have scheduled maintenance for this time with disruptions to the services.

NOV19
Service break in Finland
MaintenanceCompleted4 hours
  • Completed
    19.11.2025 at 19:00UTC
    Completed
    19.11.2025 at 19:00UTC
    Maintenance has completed successfully
  • In progress
    19.11.2025 at 15:00UTC
    In progress
    19.11.2025 at 15:00UTC
    Maintenance is now in progress
  • Planned
    19.11.2025 at 15:00UTC
    Planned
    19.11.2025 at 15:00UTC

    We have scheduled maintenance for this time with disruptions to the services.

Issue with RestAPI integrations
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating

    We have noticed an issue with RestAPI integrations

NOV5
Service break in Canada
MaintenanceCompleted4 hours
  • Completed
    05.11.2025 at 10:00UTC
    Completed
    05.11.2025 at 10:00UTC
    Maintenance has completed successfully
  • In progress
    05.11.2025 at 06:00UTC
    In progress
    05.11.2025 at 06:00UTC
    Maintenance is now in progress
  • Planned
    05.11.2025 at 06:00UTC
    Planned
    05.11.2025 at 06:00UTC

    We have scheduled maintenance for this time with disruptions in the services.

10 2025

OCT29
Service break in Switzerland
MaintenanceCompleted4 hours
  • Completed
    30.10.2025 at 00:00UTC
    Completed
    30.10.2025 at 00:00UTC
    Maintenance has completed successfully
  • In progress
    29.10.2025 at 20:00UTC
    In progress
    29.10.2025 at 20:00UTC
    Maintenance is now in progress
  • Planned
    29.10.2025 at 20:00UTC
    Planned
    29.10.2025 at 20:00UTC

    We have scheduled maintenance for this time with disruptions to the services.

OCT23
Service break in Canada
MaintenanceCompleted4 hours 5 minutes
  • In progress
    23.10.2025 at 06:09UTC
    In progress
    23.10.2025 at 06:09UTC

    Maintenance is in progress.

  • Update
    23.10.2025 at 06:05UTC
    Update
    23.10.2025 at 06:05UTC
    Maintenance has completed successfully
  • Completed
    23.10.2025 at 06:04UTC
    Completed
    23.10.2025 at 06:04UTC
    Maintenance has completed successfully.
  • In progress
    23.10.2025 at 02:00UTC
    In progress
    23.10.2025 at 02:00UTC
    Maintenance is now in progress
  • Planned
    23.10.2025 at 02:00UTC
    Planned
    23.10.2025 at 02:00UTC

    We have scheduled maintenance for this time with disruptions in the services.

OCT22
Service break in Finland
MaintenanceCompleted4 hours
  • Completed
    22.10.2025 at 18:00UTC
    Completed
    22.10.2025 at 18:00UTC
    Maintenance has completed successfully
  • In progress
    22.10.2025 at 14:00UTC
    In progress
    22.10.2025 at 14:00UTC
    Maintenance is now in progress
  • Planned
    22.10.2025 at 14:00UTC
    Planned
    22.10.2025 at 14:00UTC

    We have scheduled maintenance for this time with disruptions to the services.

OCT1
Service break in Canada
MaintenanceCompleted4 hours
  • Completed
    01.10.2025 at 09:00UTC
    Completed
    01.10.2025 at 09:00UTC
    Maintenance has completed successfully
  • In progress
    01.10.2025 at 05:00UTC
    In progress
    01.10.2025 at 05:00UTC
    Maintenance is now in progress
  • Planned
    01.10.2025 at 05:00UTC
    Planned
    01.10.2025 at 05:00UTC

    We have scheduled maintenance for this time with disruptions in the services.

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10 2025 to 12 2025

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